We Care About Our Customers
We provide a 100% satisfaction guarantee. within 14 days upon receipt of the product, if you are not satisfied with our product, you are allowed to return refund or exchange the product. Your satisfaction is always our priority.
Yes, our watch straps are compatible with all series of Apple Watch ( Apple Watch series 1 to 8, SE & Ultra)
NO, these watch straps are from third-party manufacture just similar to how you can buy third-party accessories for your phone. We do not sell any product that made by or authorize by Apple.
We accept all major credit cards payment (Visa, Master, Discover, Amex, Dinners Club) and PayPal Payment.
All our products listed on our website are FREE worldwide Shipping.
Yes, We accept multi currency transaction. All orders are processed in USD in the checkout page as our store currency based on United State. You will checkout using USD at the most current exchange rate.
If you haven't received your order confirmation, we recommend checking your junk/spam mailbox. Occasionally, our emails might get filtered there. If you still haven't received the confirmation within an hour, please don't hesitate to get in touch with our dedicated support team. We're here to assist you and ensure you have all the information you need about your order.
This strap is exactly what I was looking for unfortunately it was too big for my wrist. I got in touch to request a refund and straight away they replied with “no problem “. I got refunded that day. Excellent customer service! Will definitely buy from thestrap.co .
I love it so much. Although there was some shipping delayed problem. They assist me very quick and solve it, great customer service, highly recommend.
Second purchase, their quality has never disappoints me. The strap come with a very nice packaging.
I can see the quality is good and the watch strap come with a nice design packaging but the parcel taking almost 3 weeks to arrive. Should have improve your delivery time.
Excellent customer service ! quick response. Just received my Rose Gold Milanese, look exactly like the image. Thankyou !